I plugged everything in and my screens are not responding


#1

I plugged 2 monitors in to the docking station. One via VGA with adapter, and one via HDMI cable. My laptop is plugged in to the docking station via USB-C(to host) and I am getting nothing on my computer monitors.


#2

Hello Michelle, thanks for posting! I am sorry to hear that our dock is not working as expected and I will be happy to help.

Thank you for the description of what you’re seeing. To clarify, can you let us know the model of docking station you are using?

Also, can you let us know the brand and model of laptop and monitors you are connecting to the dock?

Please let us know this additional information whenever you have a moment and we will go from there.

Thank you,

David W.
Plugable Technologies
www.plugable.com/support


#3