I have a USB 2.0 10 port hub which suddenly is not working. I am using it with Windows 7. How can I trouble shoot it?

I have used it for the last 4 months and it has worked fine but suddenly the keyboard and mouse don’t get recognized. If I plug in the mouse directly to the computer. then the mouse is recognized.

Hi Dail,

Thanks for posting here! Just shoot us an email at support@plugable.com with your amazon order ID and a link to this thread and we will help resolve this issue.