HP Envy Windows 10 BSOD PAGE_FAULT_IN_NONPAGED_AREA dlmkd.sys


#1

Hi

I have an HP Envy W10 up to date with plugable USB3.0 docking station. It worked for a few weeks but recently, I got BSOD PAGE_FAULT_IN_NONPAGED_AREA (dlkmd.sys). This happens each day now, even if I removed display drivers, install 9 M3 ou 9 M4. No changes. I saw that this is not the first time. My only solution so far is to remove plugable and connect directly the screen to the pc.Unbelievable…

Regards,

Olivier

http://support.plugable.com/plugable/…


#2

Hi Olivier,

Thanks for posting, and I am sorry the frustration. Given that you are experiencing a system crash, the best way to move forward is to examine some logs from your system. If you would, please send us the output of our diagnostic utility PlugDebug --> http://plugable.com/support/plugdebug to support@plugable.com with ‘Ticket 134189’ in the subject line as this will allow us to match everything up and examine the log files from your system to help determine the next steps. Don’t post the file here, just attach it to your direct email.

Thank you,

Bob
Plugable Technologies
www.plugable.com/support


#3