How to get Windows 10 to recognize device after update?


#1

USB 2.0. Digital Microscope will no longer work after Windows 10 update. USB drive is in functioning order for other items. Uninstalled software and re-installed and the application just indicates that the device is not connected.


#2

Working after another re-boot. This can be closed.


#3

Hi Peter,

Thank you for posting. We have heard a few reports of the Digital Viewer software not working after the Windows 10 Creator’s Update. In all cases so far, uninstalling the software, rebooting, then reinstalling it has resolved the issue.

I’m glad to hear the extra reboot took care of the problem. Thank you for letting us know!


#4