HELP- no Ethernet and only 1 of 3 screens working!

Hello all-
Brand new out of the box- model link is here here. I downloaded the driver to my computer before I installed everything (wires, etc). All three of my monitors are plugged into the dock via DisplayPort.

Only one of my monitors works and the ethernet will not connect (i.e. I don’t get the lights on the back). The ethernet cable is currently plugged directly into my computer so that 100% is not the issue.

I really want this to work! HELP!

Hello Justin,

Thank you for contacting Plugable support. We would like to take a closer look at your system to better help assist but require some additional information. Instead of posting that information here, could you please contact us directly via email? To do this, please email us at support@plugable.com. In the subject of your direct email, please reference case which will allow us to match things up and then provide the next steps.

Apologies for the extra steps in the process, and we thank you for giving us the chance to help!

Best regards,

Michael S.