Hi Andy,
Thanks for reaching out to Plugable support! I’d be happy to help with that.
Looking at the support information for this particular computer, it looks like the USB-C port does not support the required Alt Mode or MST that is necessary for HDMI ports 3 and 4 to function for this doc. It looks like this laptop also does not support laptop charging through the USB-C port.
In spite of this incompatibility with the laptop, you should be able to achieve connection to HDMI ports one and two, along with all other functionality except the additional 2 display connections and laptop charging.
Here are a few lengths that explain compatibility requirements for this docking station more more thoroughly.
How do I know if my computer supports Multi-Stream Transport (MST)?
What is the difference between the DisplayLink vs Alt Mode MST ports?
Thank you for giving us the chance to help.
Richard A
Plugable Technologies
https://plugable.com/support