Ethernet Disconnecting

Hello! We are having issues with the 3900 Dock.

We have 10+ around our business and all of them have an issue with the ethernet disconnecting.

They all have a green/orange light on and do work but after a short while it switches over to the WiFi.

I have ran the cleaner and ran the installer after, worked for 20 minutes and then swapped back to WiFi.

Hi Thomas,

Thank you for posting!

I can see that you have also reached out to us directly via support@plugable.com with a PlugDebug file.

To help prevent duplication of effort, I have merged both support cases together and moving forward I will reply only to your direct email.

Thank you for giving us the chance to help!

Bob
Plugable Technologies