El Capitan OSX does not detect USB2-E1000


#1

I tried it on Yosemite again, and it’s detected just fine there. Nothing on El Capitan however.


#2

Thank you for posting your question.

We haven’t finished testing with El Capitan yet, so I can’t give a definitive answer to your question. We have a troubleshooting program that might give some insight into whats happening. With the adapter plugged in and connected to the network, please go to this page, and follow the instructions there:

http://plugable.com/support/plugdebug

When you run the program, it will create a zip file on your desktop with your computer name and the date. Please send that file directly to our support email address support@plugable.com. Thanks!


#3

Thank you for sending the troubleshooting file. It looks like there is no driver file present.

Could you please try installing the latest driver from the chip maker?

http://www.asix.com.tw/FrootAttach/dr…

Thank you!


#4

Check out this page it has links to get it working
http://www.gadgetz.tv/2015/10/05/usb2…


#5

Thanks but I got it fixed with customer support some time ago


#6