Dual monitor issue

Just hooked everything up my dvi monitor isn’t showing up. the one dvi>hdmi is working or if I unplug the hdmi one the dvi shows up but otherwise it isn’t detecting with the hdmi plugged in

figured it out thanks!

Hi Lucas,

Thanks for contacting us, and thank you for the quick follow-up letting us know things are now working properly. It sounds like you were running into an issue with Windows marking one of the displays as ‘disconnected’, similar to what I demonstrate here -> https://youtu.be/irAUYfdTp4I

If your solution/situation was different than what I show in the video, may I ask you share it here for the benefit of others?

Thank you,

Plugable Technologies