I follow the instruction and installed the drive for Plugable USB-VGA-165 USB to VGA Adapter for Multiple Displays up to 1920x1080. After I restarted my Dell window 8, 17R laptop computer does not recognize an additional monitor.
Thanks for your question. DisplayLink has a beta driver available for Windows 8. Here’s a link to a blog post with the details. Let us know if this helps you get things working.
My computer has Window 7, not Window 8
Sorry for the confusion. Please look for an e-mail from email@example.com to help us diagnose what’s going on. It has all the steps to take to help us get you up and running. Reply to that e-mail with the requested information or additional questions.
We haven’t seen any reply to our private e-mail to you, so I’ll try posting the troubleshooting advice here:
For this problem, the best first step is to download and run a support tool available at http://plugable.com/support/tools/dis….
Send the logs generated by the tool as an attachment to firstname.lastname@example.org.
Let us know if you need any help with any step of downloading or using the tool.