I am connecting a hp zbook 15 g5 to a Dell E Model E2318HR 23" LED monitor via a UD-3900 docking station. The mouse and keyboard work fine but the monitor does not turn on. Is there a setting I need to change?
Solved. I had to install an additional driver.
Thank you for posting, and for the quick follow-up letting us know you resolved the problem.
Please let us know if you need any help in the future!
please what additional driver did you install…thanks
Thank you for posting! I can see that you also reached out to us directly via firstname.lastname@example.org with a PlugDebug file (http://plugable.com/support/plugdebug) and I have just sent my direct reply. Moving forward, please respond only to our direct replies so we can keep all communication in one place.