Display adapters not working. They show as installed and working properly in Device Manager, but nothing on the screen.

Windows 7 using UD-3900 USB 3.0 docking station. !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1051559/4-30-20140000_inline.png?1398882208)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1051559/4-30-20140000.png?1398882208) !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1051560/4-30-20140001_inline.png?1398882220)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1051560/4-30-20140001.png?1398882220)

Hi Marcus,

Thanks for getting in contact with us. I’d be more than happy to help you with your Plugable UD-3900 docking station. In order to better assist you, I’ll need a bit of additional information.

Could you please provide the logs produced by our tool Plugdebug, you can find it here and then send them to me at support@plugable.com.


Once we have those logs, we’ll start trying to figure out what exactly is going on with your setup.


Plugable Technologies