I have a problem with my Plugable Superspeed USB 3.0 Hub.
I Initially used it on my standard desktop machine without issue.
However, I recently (Feb 2014) built myself a Gaming PC using an Asus Maximus VI Hero Z87 Motherboard, which uses an Intel® USB 3.0 eXtensible Host Controller: v220.127.116.11, which is the latest version.
Firstly, the hub is not recognised by Windows as a USB3 hub, and initially installs it as a USB2, despite being plugged into one of the 4 USB 3 ports on the rear of the motherboard, it then displays the message ‘your device is ready to use’. I have tried using each one of the four USB 3 ports on the rear without it being recognised as USB3.
Then, after a while the hub disconnects itself from the system with the usual audio beep, and then re-connects just as quickly. However after this the hub is shown as an ‘unknown device’ in Device Manager (see below)and there is a pop up message ‘USB Device not recognised’ from the taskbar.
It then over time continues to disconnect and re-connect at random with the windows error message ‘Unknown Device’ popping up from time to time, but not every time.
When I ran the Plugable VL-812v8581 USB 3.0 hub update utility, it stopped prematurely with a ‘no device found’ error.