dark monitor


#1

second monitor, connected by the plugable is noticably darker. Have tried to adjust the monitor. Also tried Aero troubleshoot, but it didn’t find any thing.


#2

Hi Ck,

Thanks for posting your question here, we’ll try to help. The first couple of questions I have are:

  1. Which of our graphics adapters do you have?

  2. What type of connection are you using to the monitor?

  3. What’s the make and model of the monitor?

  4. What’s the operating system and version?

Once we get these details, we’ll be better able to figure out our next steps.

Thanks,
Jerome.

Plugable Technologies


#3

Plugable USB-VGA-165 USB to VGA Adapter for Multiple Displays up to 1920x1080 / 1600x1200 Each (DisplayLink DL-165 Chip)

from 15pin to USB thru adapter

Gateway FPD2185W

Windows 7 home premium with service pack 1


#4

Hi Ck,

Thanks for the details about your setup. There’s a couple of things to look at regarding the brightness of your external display.

The first is to try using the automatic settings, if that doesn’t help can you turn up the brightness enough to get to the a desired level?

Let me know if you can get any improvement from the menu, and which settings you tried, and we’ll go from there.

Thanks,
Jerome.


#5