computer will not recognise multiple monitors

Plugable USB 2.0 installed and working correctly. After a windows update my computer will not recognize the multiple monitors. Any help would be appreciated

Thanks for getting in touch!

This could be any number of things, we’ll want to pull logs from your system and investigate. If you could, would you mind contacting me through support@plugable.com so that I can give you some instructions on pulling system logs?

We haven’t heard back from you, so hopefully you were able to fix your issue. If not, please contact us directly at support@plugable.com so we can help get you up and running!