Computer crashes on connecting plugable USB hub


#1

My plugable 10 port USB hub worked fine for the past 1 year and now when I connect it to my mac , my computer reboots. THis started happening today. No matter what i do, the moment I connect the plugable us hub, it is guaranteed to reboot. What can I do to fix it?


#2

Hi Sinu - No problem! Just email your Amazon order # from last year to support@plugable.com and we’ll be able to look up your order and get things fixed up for you quickly. Just let us know if the reboot happens even with no devices plugged into the hub. Thanks for your patience!


#3

I just emailed my Amazon order number to the email.

Yes, the reboot happens even if no devices are connected to the hub.


#4