Cannot use ebug program on Windows XP

My plugable wifi adapter will not let me connect to it over my internal wifi card.I tried to run debug program bu when it tries to load I get a error message.

HI Ron,

I’m not sure I understand what you mean when you say “My plugable wifi adapter will not let me connect to it over my internal wifi card.”

To use our WiFi adapter on your computer, you must disable the internal WiFi card.

Also what error do you get when you try and run our debug program?

Thanks!

Please contact our support at support@plugable.com for further assistance.