New laptop, new DVI monitor and new UD-3900 docking station. Downloaded new drivers. System said display is working by it is just a black screen. Windows 10 settings show second screen but there is nothing on the screen
Thanks for contacting us, I am sorry this is not working as expected.
I would like to start by verifying the monitor is set to use the correct input, please let me know which connection type is used on the back of the monitor ( for instance, HDMI, DVI, or VGA ). Additionally, please let me know the manufacturer name and model number of the monitor so I can look up the procedure for manually selecting the input port.
We’re closing this thread due to inactivity, but if you have any further questions please feel free to contact firstname.lastname@example.org and we’ll be happy to help.