Cannot extend displays to both monitors

I have a Toshiba laptop and a Viewsonic 1080p monitor. I want to be able to use both monitors independent of each other which I think is the extend displays mode. However when i use that mode I can only actually get one or other monitor to work. The other monitor just displays the Windows logo screen. I am using Windows 7 Home premium 64 bit laptop.Thanks for any help.

Hi Brett - Thanks for posting! Usually when things are as you’re describing, everything is fine, it’s just a matter of making use of the extra desktop space.

We have a video which explains some common sources of confusion with multiple monitors:…

Let us know if any questions remain after taking a look at that.