Cannot bring subject into focus at any distance/magnification....not happy...


#1

“Microscope” is connected via USB 2.
What else is there to say?


#2

UPDATE:Hav e found the problem.
The body of the unit has separated form the lens.
The attachment design needs some work here
as it is quite flimsy and results in this issue.
Othere than that.the results are impressive…
Plugable should address this problem though…


#3

Hi David,

Thank you for debugging that problem down! If you think the attachment is broken, we’d like to send you a replacement, and get that bad unit back from you for inspection. Could you email us at support@plugable.com with your Amazon order number, a link to this thread, and let us know if the address on the order is still best to send to?

Thank you for your patience!
Bernie


#4