I have a motorola H17 ear piece and mic that i use on my cell. the bluetooth dongle does not find it. do i need a special type of equipment to pair with plugable usb adapter? i want to use the mic to speak into Dragon Naturally Speakng software. anu suggestions.
Thanks for posting your question here, we’d be glad to help! Let’s start by verifying the following and see if we can narrow down the issue:
What OS are you running? Have you installed the Broadcom driver software for the adapter? Here’s the download link if you haven’t:
Does the blue LED light up on the adapter when plugged in?
Certain headsets can only pair with one device at a time. If you go to your cell and select to disconnect/forget the ear piece, does that help with the computer discovering it?
If you could please send your reply along with your Amazon orderID to email@example.com we’ll be glad to help troubleshoot!