Can I use my motorola H17 head set with USB Adapter 4.0LE? adapter not finding device.


#1

I have a motorola H17 ear piece and mic that i use on my cell. the bluetooth dongle does not find it. do i need a special type of equipment to pair with plugable usb adapter? i want to use the mic to speak into Dragon Naturally Speakng software. anu suggestions.


#2

Hi there,

Thanks for posting your question here, we’d be glad to help! Let’s start by verifying the following and see if we can narrow down the issue:

  1. What OS are you running? Have you installed the Broadcom driver software for the adapter? Here’s the download link if you haven’t:
    http://www.broadcom.com/support/bluet…

  2. Does the blue LED light up on the adapter when plugged in?

  3. Certain headsets can only pair with one device at a time. If you go to your cell and select to disconnect/forget the ear piece, does that help with the computer discovering it?

If you could please send your reply along with your Amazon orderID to support@plugable.com we’ll be glad to help troubleshoot!

Thanks,
Ellen


#3