Camera buttons no longer working

I’ve had microscope just a few weeks and used it 2-3 times without difficulty. Suddenly now it will not take photos. It seems to take 1 shot when I first choose on the single shot button, but then I press the button on the scope (or my laptop) nothing happens. Any thoughts? Thanks!

This actually just sounds like a defective device. There’s nothing on your system that can keep the camera button from working.

If you could, please shoot me an email at and we can get a replacement headed your way!