Bluetooth adapter doesn't see my LG bluetooth headset.

Bluetooth USB adapter doesn’t see my LG headset. The headset is about two years old and works well with both phones I use - android and iPhone - I shut off Bluetooth on both phones. Laptop still doesn’t see the headset.

Hi Anne,

Thank you for posting about your Plugable Bluetooth adapter. I’m sorry about the problems with it.

Could you please answer a few questions that will help me to better understand the situation?

  1. What is the model of your LG Bluetooth headset?

  2. What version of Windows is on your computer?

  3. Is your computer able to see another Bluetooth device, such as your phone?

Thanks!

David
Plugable Support