Assistance Please!

after installing WiFi adapter, I’m getting a message saying windows was unable to find a certificate to log me onto my network. Can anyone help?

Hi Michael,

Sorry to hear about this issue. I’m assuming you are using our USB-WIFINT?

  1. How were you connecting to your network prior to installing the WiFi adapter?
  2. Are you on a home or corporate network?
  3. What version of Windows does your computer have?

I was connecting via ethernet cable on my home network using windows XP before losing internet connection and not being able to reconnect this way.

Thanks for the info. I’d like to collect some information from you to see if we can narrow this down.

We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the Plugable USB-WiFiNT adapter into your computer, then go to this page and follow the instructions there: