3rd Monitor Stopped Working Today


#1

I have a dell e6400 hooked up to a docking station which has dual dvi outs. I wanted to go to a 3 monitor set up so I purchased a UGA-2K-A. Everything was working perfect for about 3 weeks until I came into the office this morning. I docked my machine and only 2 monitors are working. One hooked up to the docking station and one hooked up to the UGA-2K-A. I’ve been trying different settings for my monitor under advanced configuration but I can not get my third monitor back up. For some reason since I installed I see 4 monitors, but has not given me issues before. When I try setting up the third monitor it messes everything up and I have to wait 15 seconds for it to revert. I also can’t change my resolution settings on that 3rd monitor. It is greyed out. Any help would be appreciated.


#2

Hi Rohul,

Thanks for posting your question here. Please send us your Amazon orderID to support@plugable.com and also the make and model of the docking station you’re using, we’ll be glad to help!

Thanks,
Ellen


#3