27UD88 W not recognized


#1

I have am using a Plugable USB-C docking station with a Dell XPS 15 9550 laptop. I just upgraded my monitor to an LG 27UD88 W. I have the monitor plugged into the USB-C port on the front of the docking station. The monitor is not recognized. If I plug the monitor directly into the XPS 15 it operates fine. I’ve tried switching cables but that doesn’t work either. Any advice?


#2

Hello,

Thanks for contacting us. Unfortunately the front USB-C port is for USB data only so it cannot pass video through to your monitor.

Thank you,
Joshua Henry
Plugable Technologies


#3