USB devices not working after PC wakes from sleep mode

Discontinued Products USB2-HUB10S
1

I have the Pluggable 10 port powered usb-2 hub with Windows 7 64-bit. After I wake the PC from sleep mode, some of the devices plugged into the hub do not work. I have to unplug them and plug them back in to get them going. I’ve tried going into Windows power management and disabling sleep for usb, but that doesn’t help.

Any ideas?

Thanks

Mike

2

Hey Mike,

Thanks for contacting us!

DIsabling USB sleep is a good first step. When that doesn’t work, it’s a little more difficult to recommend a next step without seeing logs from your computer.

I’d like to gather some more information. Could you contact me at suppot@plugable.com and reference ticket number 130479

Cheers,

Sam Morgan
Plugable Technologies