USB 1.1 speeds from 2.0 hub causing slow HD transfer rates

I have the 7 port usb 2.0 hub with wall power adapter. When I plug in my 160gb Verbatim external hard drive, the speeds are around 1.0 mb/s, which is unusable for video streaming. When I plug the same drive directly into the laptop, I get a 30 mb/s transfer rate. Other items plugged into the hub are a standard keyboard, bluetooth transmitter for a mouse, cooling base station with two small fans that sits under the laptop, a logic tech c910 webcam and a Presonus audiobox 22 vsl. This is frustrating. Why would the hub give usb 1.1 speeds?

Hello Will,

I’d be happy to help you figure out what’s going on here.

If you could contact me through support@plugable.com with your Amazon Order ID, I should be able to take a look at a few things and be able to get you up and running relatively quickly.

Please let me know if there’s anything else I can do to help with this process.

Regards,

Sam Morgan
Technical Support Analyst
Plugable Technologies