How do I transfer files if the new computer does not have a CD/DVD drive?

The instructions that can with the cable & DVD says to install software to both computers. How can I install it on my new computer doesn’t have a CD/DVD drive?

Hi Phyllis,

Thank you for your post! We have a download and install version of the Easy Computer Sync software available for download along with instructions on the various transfer methods here: https://plugable.com/products/usb-eas…

Please let us know if you run into any problems with the installation or transfer process by sending a message to support@plugable.com with Ticket #227617 in the subject line along with a description of the problem and we’d be happy to help!

Thanks!
Derek Nuzum
Plugable Technologies

Hi Phyllis,

We’re closing this thread due to lack of activity, but are happy to reopen this case at your convenience.

Please just send a message to support@plugable.com using the instructions above and we’d be happy to help!

Thanks,

Derek Nuzum
Plugable Technologies