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I’m frustrated

Blank display - UD 3900 with Surface Pro 3

I purchased UD 3900 last week and have been using it with surface pro 3 + 2 external monitors for a week without any problem. Today suddenly the monitors are showing blank even though it is shown in the windows display configuration. Windows is treating as if the monitors are present.

I followed all the steps mentioned in this thread, but the problem is not solved yet even after multiple re-installations
http://support.plugable.com/plugable/...
http://support.plugable.com/plugable/...

Can you help in solving this?
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