I just had a vendor send me a new system before I just found an old forum entry stating that a 10 meter Active Extension cable won’t work with a webcam. The camera freezes periodically… Is it possible to use a couple of your non-active USB extension cables as I only need to go about 20’. Any other suggestions as the computer is in a rack and the cameras will be in another room? Thanks
Hi Rob,
Thanks for contacting Plugable! USB video capture devices like webcams or security cameras are very sensitive to USB cable length. They typically have performance issues after about 6 feet of length. For that reason, we don’t recommend any of our USB extension cables for video devices, sorry!
Best practice would be to keep the USB cable length short, and use an extension cord for the host computer’s power supply to move it closer to the webcam’s position. Or use a USB powered hub with its own power supply.
Hope this helps!
Thank you,
Jordan
Plugable Technologies